Privacy Policy
Your privacy is important to us. This policy explains how AdvizeU collects, uses, and protects your information.
Effective Date: [Insert Date]
1. Information We Collect
- Name, email address, phone number, and other contact details
- Profile information (photo, bio, expertise, experience)
- Payment and billing information
- Communications and messages on the platform
- Log data (IP address, browser type, device information, access times)
- Usage patterns and interactions with the platform
We use cookies and similar technologies to enhance your experience, analyze usage, and deliver relevant content.
2. How We Use Your Information
- To provide, operate, and maintain our services
- To process transactions and send related information
- To communicate with you (service updates, support, marketing)
- To personalize your experience and improve our platform
- To ensure security and prevent fraud
- To comply with legal obligations
3. How We Share Your Information
- With Advisors/Clients: Relevant information is shared between advisors and clients to facilitate services.
- Service Providers: We use third-party vendors such as Supabase (for authentication, database, and file storage) and Razorpay (for payment processing) to help operate the platform.
- Legal Compliance: We may disclose information if required by law or to protect our rights and users.
- Business Transfers: In the event of a merger, acquisition, or sale, your information may be transferred as part of the transaction.
4. Data Security
We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
5. Your Rights and Choices
- Access and Update: You can access and update your personal information via your account settings.
- Delete Account: You may request deletion of your account and personal data by contacting us.
- Opt-Out: You can opt out of marketing communications at any time by following the unsubscribe instructions or contacting us.
6. Children’s Privacy
Our services are not intended for children under 18. We do not knowingly collect personal information from children under 18. If you believe a child has provided us with personal data, please contact us for removal.
7. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page with an updated effective date.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
[Insert Contact Email or Support Link]
9. Refund Policy
If there is a fault on the platform or with an advisor that affects your consultation, we will refund the equivalent credits to your wallet. Please note that we do not refund money; only credits will be restored to your account in case of a verified issue.